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Profile - Management Training and Systems Development for Hospital Administrators / Managers

Education Centres
    Lions Aravind Institute of Community Ophthalmology
Target group : Managers/Administrators who are responsible for day-to-day activities of an eye hospital.
No.of Positions: 20 per batch
Duration:  4 Weeks
Starting Date: April & August of each year
Frequency: Offered twice a year
Medium of Instruction: English
Faculty Co-ordinator: Mr. Udayakumar. B
Started Year 2000

Why come to Aravind?

Blindness affects 37 million people worldwide, of which one quarter live in India. The Aravind Eye Care System sees over 3,100,000 patients per year and operates on 380,000 making it the largest eye care provider in the world. It does so through precise management focusing on resource utilisation and operational efficiency. By contrast, the global VISION 2020 initiative suggests that mismanagement is widespread, with worldwide eye care infrastructure currently used at 25% of its capacity.

Many hospitals in developing countries need to re-engineer their management systems for eye care. LAICO combines a focus on eye care, thirty years of international experience, and the resources of the largest eye care provider in the world into this course on effective, best-practice management of eye hospitals. Offered twice a year since 2000, it has trained 372 Administrators and Managers from 33 countries all over the world.

What will you be able to do?

This one month course provides an overview of principles and practices of management for the efficient delivery of eye care services, with a particular focus on implementation and the measurement tools that managers need for evidence-based decision making. Specific modules are listed in the sidebar, all of which teach general management skills, department-specific management skills, how to best coordinate work across multiple departments, and how to adapt each of these pieces to your own organisation.

Are you eligible?

This course is most successful when participants learn not only from the faculty, but equally from each other through the sharing of their own experiences and problems. You are therefore qualified if your eye care responsibilities and experiences can contribute to an informed, nuanced debate. You are an ideal participant if you are involved in the planning, implementation, monitoring, and evaluation of day to day operations in an eye hospital.

Past participants come from varied backgrounds as eye hospital administrators and managers, operations managers, senior managers responsible for developing new activities, trustees and proprietors of hospitals. Participants must currently hold a position at the hospital. Significant weight is placed on the applicant's intended impact and future level of responsibility post-training. We favour candidates who, in their application and nomination forms, clearly articulate the type of improvement and impact they intend to make at their home hospital.

Applications are also assessed based on additional criteria:

  • Current level of organisational responsibility
  • Ability to contribute to and learn from the course
  • Balance of management and professional background

As the course will be presented in English, all applicants will be expected to communicate effectively in English.

How will you learn?

Four weeks course allows participants to thoroughly understand the Aravind approach by balancing time observing its facilities and addressing and discussing management issues within the classroom. You will spend significant time in Aravind's tertiary and secondary care hospitals, vision centres, community centres, and outreach "eye camp" activities seeing and questioning the practices you learn about in class.

Class time is a combination of case discussions and lectures supplemented by reading assignments and exercises. The case method, popular in top-tier business schools, uses simulations of actual management situations. By putting you in realistic scenarios, the lessons drawn from class become relevant to your own hospital environment. Expect to constantly be challenged to fit the operational solutions you see into your own hospital's context.


When to come?

This one month course is offered twice a year, in April and in August. The next batch is scheduled from 8th August to 4th September, 2019.

Where to stay?

Accommodation can be arranged at Inspiration – Aravind trainee’s hostel. It is a comfortable and quiet place located close to the LAICO and Aravind Eye Hospital Campus. It offers common spaces where you can relax and chat with your classmates from all over the world. Rooms have televisions and wireless Internet connections. The given below tariff includes room rates, complimentary breakfast and free internet connectivity and does not include other services. 

For tariff and other details kindly refer Inspiration Brochure


Food will be served at Inspiration. The cost for meals is Rs.180/- (in additional of 5% GST) per day for lunch and dinner which will be charged separately. (Complimentary Breakfast)
Please note: on Sundays, the mess will be closed for Lunch and Dinner. Participants are requested to have food at outside hotel. However there are good restaurants located nearby Inspiration (walk-able distance).

Where to learn?

The course will be held at Lions Aravind Institute of Community Ophthalmology (LAICO), in Madurai, India. It is fully equipped with a 200-seat auditorium, projector-enabled classrooms and facilities for group discussion. Madurai is well connected by air, rail and road to Chennai, Bangalore, Mumbai and Trivandrum. Nearby tourist attractions include a hill resort at Kodaikanal, the temple town of Rameswaram, and the southernmost tip of India at Kanyakumari.

The climate is fairly warm during April and slightly cooler by August. The days are generally warm and the nights comfortable.

E-mail terminals are available in LAICO, which participants can use during breaks, before or after hours. Many phone booths for interstate and international calls are near Inspiration and LAICO.

How to pay?

Participants from India and Nepal pay a Rs. 20,000 course fee. All other overseas participants pay US $750 (Exclusive of service tax 18%). These amounts include tuition, teaching materials and field visits. Securing your spot in the course requires sending the course fee within two weeks of receiving your confirmation letter. An invoice in this letter will instruct you how to pay by Demand Draft (D.D.) or wire transfer to Lions Aravind Institute of Community Ophthalmology in Madurai, India. If you request to cancel your enrolment two weeks prior to the course start date your payment will be refunded 100%. A 25% cancellation fee is applicable if we receive your cancellation request less than two weeks prior to the course start date.

How to prepare?

All international travelers must secure a visa before arriving. When we receive your registration details we will send an invitation letter for your local Embassy or Consulate on your behalf. It must be submitted along with your application for the conference visa. Visa processing takes time, so we ask you to apply well in advance.